Privacy policy.

1. Introduction

Horizon Labs ("Horizon Labs", "we", "us", or "our") respects the privacy of its users ("you" or "your"). This Privacy Policy describes how we collect, use, disclose, and secure your personal information when you visit our website (the "Website") and use our services (collectively, the "Services").

2. Information We Collect

We collect several types of information from and about users of the Services, which may include:

  • Personal Information: This includes information that can be used to identify you directly, such as your name, email address, phone number, and billing address. We only collect this information when you voluntarily provide it to us, such as when you create an account, contact us for support, or subscribe to our newsletter.

  • Non-Personal Information: This includes information that cannot be used to identify you directly, such as your browser type, operating system, IP address, browsing activity on the Website, and general demographic information. We collect this information automatically when you use the Services.

3. How We Use Your Information

We use the information we collect for a variety of purposes, including:

  • To provide and operate the Services;

  • To process your requests and transactions;

  • To send you important information about the Services, including changes to our terms, conditions, and policies;

  • To personalize your experience on the Website;

  • To improve the Services;

  • To comply with legal and regulatory requirements.

4. Disclosure of Your Information

We may disclose your information to third-party service providers who help us operate the Services. These service providers are contractually obligated to keep your information confidential and secure.

We may also disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process, or to protect the rights or safety of us, our users, or the public.

5. Data Retention

We will retain your personal information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need to retain your information, we will dispose of it in a secure manner.

6. Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure, so we cannot guarantee the security of your information.

7. Your Choices

You have certain choices regarding your information:

  • You can access and update your personal information by contacting us.

  • You can unsubscribe from our marketing communications by following the unsubscribe instructions in those communications.

8. Children's Privacy

The Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will take steps to delete the information from our servers.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your own country. By using the Services, you consent to the transfer of your information to these countries.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at admin@horizonlabs.ai.